江苏高技术企业工作满意度、组织承诺与离职意向的关系研究  

A Study on Relationships between Job Satisfaction,Organizational Commitment and Turnover Intention of High-tech Enterprises in Jiangsu

作　　者：张爽[1,2] 崔雪[3] 沙飞[2] 

机构地区：[1]南京大学商学院,南京210093 [2]南京邮电大学经济与管理学院,南京210046 [3]中国人民大学公共管理学院,北京100872

出　　处：《科技与经济》2012年第4期76-80,共5页Science & Technology and Economy

基　　金：中国电子学会课题--"高校大学生个人心理;创业环境与创业意向的关系研究"(项目编号:ZDJ11220;项目负责人:张爽)成果之一;江苏省教育科学"十二五"规划项目--"江苏省大学生创业意向与创业教育研究"(项目编号:C-a/2011/01/2;项目负责人:张爽)成果之一;江苏省教育厅哲学社会科学基金项目--"江苏省高校教师的创新观;教学行为与大学生创新能力的关系研究"(项目编号:2010SJB880025;项目负责人:张爽)成果之一;江苏省教育厅哲学社会科学基金项目--"人力资源管理制度及其交互作用对组织吸引力的影响"(项目编号:2011SJB630044;项目负责人:刘宁)成果之一

摘　　要：近年来,员工离职行为引起学术界的关注和探讨。将人口变量、工作满意度、组织承诺作为影响员工离职意向的主要因素,选取江苏5家高技术企业员工为研究对象,采用问卷调查方法,对人口变量、工作满意度、组织承诺与离职意向的关系进行探索性研究,并利用SPSS17.0统计软件对问卷进行数据分析。研究结果表明:不同人口变量下的员工的离职意向有显著差异,工作满意度和组织承诺对离职意向均有不同程度的影响,与离职意向呈显著负相关。因此,可以从重视个体属性、改善企业与员工关系、提升工作满意度以及创造良好团队氛围等角度获得高承诺,降低员工的离职意向。In recent years, employees＇ turnover has attractred attention and discussion in academic field. With demographic varia- bles, job satisfaction, and organizational commitment taken as the main influencing factors, we selected employees of 5 high-tech enter- prises in Jiangsu Province as the object, used questionnaires for an exploratory research on the relationship between demographic varia- bles, job satisfaction, organizational commitment and turnover intentions, and used SPSS17.0 statistical package for statistical analysis of survey data. The results show that, with different demographic variables of employee, turnover intentions were significantly different, that job satisfaction and organizational commitment influence on employees＇ turnover intentions in varying degrees, and they were signif- icantly negatively related. On this ground, the employees＇ turnover intentions can be weakened with high organizational commitment by focusing on individual properties, improving the relationship between enterprise and employee, promoting job satisfaction, and creating good teamwork atmosphere.

关 键 词：工作满意度 组织承诺 离职意向 

分 类 号：F272.92[经济管理—企业管理] F224[经济管理—国民经济]