工作投入对情绪耗竭的影响机制——基于工作需求—资源模型的研究  

The Impact of Work Engagement on Emotional Exhaustion——An Analysis from the Perspective of Job Demands-resources Model

作　　者：李宗波[1] 李巧灵[2] 田艳辉[2] 

机构地区：[1]暨南大学管理学院,广州510632 [2]河南大学心理学系,河南开封475004

出　　处：《软科学》2013年第6期103-107,共5页Soft Science

基　　金：国家自然科学基金项目(71171096);教育部人文社会科学基金项目(12YJC630206)

摘　　要：基于工作需求-资源模型,考察工作投入对情绪耗竭的影响,以及工作-家庭冲突的中介作用和组织支持感的调节效应。以高校辅导员为研究对象,通过问卷调查研究,结果表明:工作投入对工作-家庭冲突与情绪耗竭均有显著的正向影响;工作-家庭冲突在工作投入与情绪耗竭之间起完全中介作用;组织支持感对工作-家庭冲突与情绪耗竭之间的关系具有显著的调节作用。研究揭示了工作投入程度过高亦具有负面效应,组织支持感在一定程度上可以缓解这种负面影响。The paper is to investigate the effects of work engagement on work-family conflict and emotional exhaustion, and the moderating effect of perceived organizational support based on the job demands-resources model. Data was collected from 356 college counselors through questionnaire survey. The result shows that work engagement had a significant positive impact on both work-family conflict and emotional exhaustion. Work-family conflict fully mediated the relation between work engagement and emotional exhaustion. As a moderator, perceived organizational support weakened the positive relation between work-family conflict and emotional exhaustion.

关 键 词：工作投入 工作-家庭冲突 情绪耗竭 组织支持感 

分 类 号：F272.92[经济管理—企业管理]