高新技术企业员工知觉压力、沟通能力与离职倾向研究——基于结构方程模型的实证分析  

The Research of High-tech Enterprise Employee Perceived Stress,Communication Skills and Turnover Intentions——The Empirical Analysis Based on Structural Equation Model

作　　者：于唤洲[1] 刘杰[1] 

机构地区：[1]北京工业大学经济与管理学院,北京100022

出　　处：《河北大学学报（哲学社会科学版）》2014年第5期18-23,共6页Journal of Hebei University(Philosophy and Social Science)

基　　金：国家自然科学基金资助课题<商业生态系统管理的理论与实证研究>(71171006)

摘　　要：随着竞争环境日益激烈,工作强度不断增大,多数员工尤其是处于技术变革较快企业中的员工的工作压力凸显,随之也带来了突出的员工离职问题。沟通恰能帮助员工找到发泄压力的出口,在沟通中能够获取新的资源来抵消压力导致的损失,降低员工的紧张感和失控感,从而避免员工产生离职倾向。本研究基于结构方程模型,以高新技术企业员工为研究对象,通过实证手段研究知觉压力、沟通能力与离职倾向之间的关系,并就提高员工的沟通能力、降低离职倾向提出相关建议。With the increasingly fierce competition environment and working strength, most of the em ployees, especially high-tech enterprise ones, feel their work pressure is highlighted, which also brings employee turnover an outstanding problem. Communication can just help employees find the outlet to vent pressure. New resources got in communication can offset the loss under pressure, also help reduce the feeling of tension and out of control, and finally, avoid employee turnover intention. In this re- search, based on structural equation model, high-tech enterprise employees become objects of study. Through the empirical way, the relationship between perceived stress, communication skills and turn- over intentions has been discussed. In the end, related suggestions on improving the communication skills and reducing turnover intention are put forward.

关 键 词：高新技术企业 知觉压力 沟通能力 离职倾向 结构方程模型 

分 类 号：F272[经济管理—企业管理]