坏心情与工作行为:中庸思维跨层次的调节作用  

Passive Mood and Work Behavior: The Cross-level Mediating Effect of Zhong-Yong Thinking Style

作　　者：孙旭[1,2] 严鸣[1] 储小平[1] 

机构地区：[1]中山大学岭南学院,广州510275 [2]广东工业大学,广州510006

出　　处：《心理学报》2014年第11期1704-1718,共15页Acta Psychologica Sinica

基　　金：国家自然科学基金青年项目(71102102);国家自然科学基金一般项目(71372144);教育部人文社科项目(13YJC790070);广东省教育厅育苗项目(2013WYM0059)资助

摘　　要：本研究探讨工作中坏心情与3种工作行为(组织公民行为、反生产行为和任务绩效行为)在个体内水平的关系,以及中庸思维在二者间跨层次的调节作用。采用经验抽样方法,通过对72名员工历时两周的追踪调查,获取被试每日心情状态和每日工作行为的数据。HLM 6.02分析表明:(1)每日坏心情显著地负向影响每日的组织公民行为和任务绩效行为,而对反生产行为无显著影响;(2)中庸思维在"心情—行为"的联系间发挥调节作用,高中庸思维者的坏心情对组织公民行为的负向影响较弱,低中庸思维者的坏心情对组织公民行为的负向影响较强;高中庸思维者的坏心情对任务绩效行为产生正向影响,低中庸思维者的坏心情对任务绩效行为产生负向影响。Individual frequently experiences passive mood, a bad internal feeling state, in workplace. However, few researches focused on the negative effect of passive mood on work behavior. As a result, we know little about how to avoid this negative effect in the work, especially in Chinese context. Based on mood-congruent theory and cognitive-affective processing system theory, we proposed a cross-level model to explain the relation between daily passive mood and three daily work behaviors, namly, Organizational Citizenship Behavior（OCB）, Counterproductive Work Behavior（CWB） and task performance behavior, at within-person level, and how Zhong-Yong thinking style, a Chinese indigenous cultural thinking characteristic, at between-person level moderated the negative effect of daily passive mood on work behaviors. In oreder to verify our arguments, we collected the data by two phases. In the first phase, participants completed a questionnaire including demographic and individual-level variables. Two weeks later, we conducted daily surveys for daily passive mood and three daily work behaviors, namly, OCB, CWB and task performance behavior. As we treated passive mood as a within-person change, we used an Experience Sampling Method（ESM） to capture dynamic within-person variance in daily-mood and daily-behaviors. Ninty-nine individuals responded to the same questionnare through our survey web at 2 time points on the morning and afternoon each day for 2 weeks（ten workdays in total）. At the end of the survey, 72 participants completed the two phrases survey, generating 720 experience-sampling ratings（72 participants×ten days） with a 73 percent response rate. Since our data contained a hierarchical structure in which daily assessments were nested within participants, we used hierarchical linear modeling（HLM） to test our hypotheses. Results of HLM analysis revealed that： 1） there was a great deal of within-person variance in daily OCB, CWB and task performance behavior; 2） Within-persons passive mood

关 键 词：坏心情 组织公民行为 反生产行为 任务绩效行为 中庸思维 经验抽样方法 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]