CSCL合作问题解决过程中情感支持框架探析  

Analysis of the Emotional Supporting Framework for Computer-Supported Collaborative Problem Solving

作　　者：单美贤[1] 

机构地区：[1]南京邮电大学教育科学与技术学院,江苏南京210023

出　　处：《开放教育研究》2015年第4期99-105,共7页Open Education Research

基　　金：江苏省第三批高校优秀中青年老师境外研修项目资助;南京邮电大学2013年度教学改革重点项目(JG01713JX13)

摘　　要：CSCL合作问题解决活动发生在协商和共享的内容空间和关系空间中,情感维度的研究有助于更好地推动CSCL环境中的有效合作互动。在梳理情感、学习中的情感等概念的基础上,文章探讨了CSCL合作问题解决中的情感维度,认为团队成员之间的亲和力、共享心智模型/共享理解和情感管理是CSCL环境中合作问题解决的关键,其中团队成员间的亲和力是营造良好关系空间的基础,心智模型的共享促使合作过程中的交流真正开放,情感管理过程则致力于维持团队的共识和稳定的情感以推动有效的合作互动。文章最后从情感感知和情感反馈两个方面分析学习者的合作情感行为,以期为CSCL合作问题解决提供更好的情感支持。The way that students try to solve problems together in Computer- supported Collaborative Learning （CSCL） environments depends on the relationships between three collective activity dimensions ： cognitive dimension, socio-relational dimension and affective dimension. The cognitive, socio-relational and affective dimensions of CSCL are interconnected components that mutually support one another. Cognitive aspects in collaborative learning research have been considered to be primary. However, in recent years, more and more researchers realized that the importance of affective aspects in CSCL environments. In order to understand the importance of students＇ affective interpretation in computer-supported collaborative problem solving environment, Section one of this paper reviews the concept about emo- tion, affect, and emotion in learning. Section two discusses the influence from students＇ affective awareness on collab- orative problem solving processes and the outcomes from three key factors to CSCL cooperative problem solving： the af- finity between team members, shared mental models and emotion management. Effective collaborative problem solving in CSCL depends on corresponding emotional support and appropriate emotional feedback. Section 3 analyzes the im- portanee of emotional awareness and emotional feedback in CSCL environments. At last, we construct an emotional support framework for collaborative problem solving in CSCL to improve students ＇ social, cognitive and emotional abil- ities.

关 键 词：合作问题解决 亲和力 情感管理 情感感知 情感反馈 

分 类 号：G434[文化科学—教育学]