服务业核心员工自愿流失规律模型研究——以浙江省饭店类服务业为例  

On the Model of Voluntary Loss of Core Staff in Service Industry——Taking the Hotel Service Industry in Zhejiang Province as an Example

作　　者：游富相[1] 

机构地区：[1]义乌工商职业技术学院人文旅游分院,浙江义乌322000

出　　处：《长江大学学报（社会科学版）》2015年第7期53-56,共4页Journal of Yangtze University（Social Sciences Edition）

基　　金：浙江省旅游科学研究项目(2013ZC35)

摘　　要：服务业核心员工自愿流失是组织行为学研究中的一个重要领域,通过对浙江省宁波、绍兴与义乌三市星级饭店核心员工自愿流失情况的调查,运用Logistic回归分析法实证分析了核心员工自愿流失情况,建立了饭店类服务业核心员工自愿流失规律模型,并据此提出了有效降低核心员工自愿流失率的对策,以期提高服务业人力资源管理效率。Voluntary Loss of core staff in service industry is an important research field of organizational behavior. Through investigate the voluntary loss of star hotel core staff in Zhejiang Province,Ningbo,Shaoxing and Yiwu three cities,using logistic regression analysis method,empirical analysis of the voluntary loss of star hotel core staff,establishing the model of voluntary loss of core staff in service industry,and accordingly proposed to effectively reduce strategies of the voluntary loss of star hotel core staff,in order to improve the management efficiency of hotel human resources.

关 键 词：服务业 核心员工 人力资源管理 

分 类 号：F272.92[经济管理—企业管理]