文化创意企业团队异质性对团队绩效影响机理研究——基于团队知识共享的视角  

Research on the Relationships between Team Heterogeneity and Team Performance in Cultural and Creative Enterprises——Based on the Perspective of Team Knowledge Sharing

作　　者：郑强国[1] 秦爽[1] 

机构地区：[1]北方工业大学经济管理学院

出　　处：《中国人力资源开发》2016年第17期23-32,共10页Human Resources Development of China

基　　金：北方工业大学优势(建设)学科项目(编号XN081)资助

摘　　要：异质性团队因其良好的互补性,成为文化创意企业重要的工作单元。基于文献研究和实际调研,本文从团队知识共享的视角构建了团队异质性与团队绩效的理论模型。利用结构方程,对来自130个文化创意团队的数据进行分析,结果表明:团队异质性三个维度对团队知识共享和团队绩效的影响中,社会分类异质性与价值观异质性均产生显著负向作用,信息异质性则是显著正向作用;知识共享对团队绩效的提升有显著正向作用,在社会分类异质性与任务绩效、信息异质性与任务绩效间起部分中介作用,在团队异质性与创新绩效间起到完全中介作用;知识共享在社会分类异质性与成员满意度、信息异质性与成员满意度间起到了完全的中介作用,而在价值观异质性与成员满意度间只产生了部分中介作用。最后,根据研究结果,提出了相关管理建议。This paper constructed a theoretical model of team heterogeneity, knowledge sharing and team performance on the basis of theoretical research. The theoretical model was tested by a data sample collected from 130 creative teams from the aspect of reliability, validity and structural equation. Results are as follows.（1） social category heterogeneity has a significant negative effect on team performance; information heterogeneity has a significant positive effect on team performance; value heterogeneity has a significant negative effect on team innovation performance and member satisfaction, but did not have a significant negative effect on task performance.（2）both social category heterogeneity and value heterogeneity generated significant negative effects to knowledge sharing; on the other hand, information heterogeneity has a significant positive effect on knowledge sharing.（3）knowledge sharing has a significant positive effect to enhance team task performance, innovation performance and member satisfaction. The result also proved that knowledge sharing played a partial mediating role between social category heterogeneity and task performance, the same as the relationships of information social heterogeneity, knowledge sharing and task performance, but it did not play a mediating role between value heterogeneity and task performance; besides, an complete mediating role that knowledge sharing played between team heterogeneity and innovation performance was proved; this paper also found that knowledge sharing produced an entirely mediating role in social category heterogeneity, information heterogeneity and member satisfaction; but it only played a partial mediating role between value heterogeneity and member satisfaction. Finally, basing on the conclusions, some management implications are provided.

关 键 词：文化创意企业 团队异质性 知识共享 团队绩效 

分 类 号：G124[文化科学] F272.92[经济管理—企业管理]