高绩效工作系统对工作满意度的影响研究  

Research on the Relationship between High Performance Work System and Job Satisfaction

作　　者：王耀光[1] 

机构地区：[1]百色学院,广西百色533000

出　　处：《技术经济与管理研究》2018年第2期32-36,共5页Journal of Technical Economics & Management

基　　金：广西哲学社会科学规划研究课题(15FGL018)

摘　　要：基于社会交换的视角,通过对200余名来自北京、上海等地银行业员工的调查,采用层级回归分析处理数据,研究了高绩效工作系统对员工工作满意度的影响,并探讨了两者之间的作用机制及边界条件,即组织认同的中介作用和领导成员交换的调节作用,以期打开高绩效工作系统发挥作用的"黑箱"效应。研究结果表明:首先,高绩效工作系统对工作满意度有显著正向作用;其次,高绩效工作系统对组织认同存在显著正向作用;然后,组织认同在高绩效工作系统和工作满意度之间起着部分中介作用;同时,领导成员交换在高绩效工作系统和工作满意度之间具有正向调节作用,即领导成员交换质量越高,高绩效工作系统对工作满意度的正向影响效果越显著。最后,从组织人力资源实践和领导的角度提出提高员工满意度的建议。Based on the perspective of social exchange, this paper discusses how high-performance work systems impact on employee job satisfaction, that is the mediation role of organizational identification according to researching more than 200 employees in banking and using hierarchical regression analysis to deal with data. The results show that: high-performance work systems are positively associated with on job satisfaction; high-performance work systems have significant positive effects on organizational identification; organizational identification plays the partial mediation role between high-performance work systems and job satisfaction; leader member exchange plays the moderate role between high-performance work systems and job satisfaction. Finally, putting forward corresponding suggestions according to the research results.

关 键 词：企业管理 绩效工作 工作满意度 组织认同 

分 类 号：F272.92[经济管理—企业管理]