企业政策-实践一致性与员工工作绩效关系研究  

Research on the Relationship between Corporate Policy-Practice Integrity and Employee Performance

作　　者：戴屹 张昊民[1] 俞明传[3] 朱爱武[4] 徐书会[1] DAI Yi;ZHANG Haomin;YU Mingchuan;ZHU Aiwu;XU Shuhui(Shanghai University,Shanghai,China;Shanghai Dianji University,Shanghai,China;Shanghai Normal University,Shanghai,China;Ningbo University,Ningbo,Zhejiang,China)

机构地区：[1]上海大学管理学院 [2]上海电机学院商学院 [3]上海师范大学商学院,上海市200234 [4]宁波大学商学院

出　　处：《管理学报》2021年第2期234-242,共9页Chinese Journal of Management

基　　金：国家自然科学基金资助项目(71572041);国家自然科学基金资助青年项目(71802134)。

摘　　要：基于社会信息加工理论,构建了一个被调节的中介模型,并通过对63家企业868位员工及其直接主管的配对问卷分析,从组织层面探讨企业政策-实践一致性对员工工作绩效的影响机制及其边界条件。研究结果发现:企业政策-实践一致性对员工工作绩效存在显著正向作用;组织信任、角色冲突中介企业政策-实践一致性与员工工作绩效之间的关系;员工-组织关系调节企业政策-实践一致性与组织信任、角色冲突之间的关系;同时,调节企业政策-实践一致性通过组织信任、角色冲突影响员工工作绩效的中介作用。According to social information processing theory and social exchange theory,this study explores the positive effect of enterprise policy-practice integrity on job performance,as well as the mediating roles of organizational trust and role conflict,and the moderating effect of employee-organization relationship on the mediation relationship.Using survey data of 868 employees in 63 enterprises,the results of analysis show that enterprise policy-practice integrity has a significant positive effect on job performance.Organizational trust and role conflict mediate the relationship between enterprise policy-practice integrity and job performance.Employee-organization relationship moderates the relationship between enterprise policy-practice integrity and organizational trust and role conflict,and moderates the indirect effect ofenterprise policy-practice integrity on job performance through organizational trust and role conflict.

关 键 词：企业政策-实践一致性 员工工作绩效 组织信任 角色冲突 员工-组织关系 

分 类 号：C93[经济管理—管理学]