服务型领导与团队绩效:基于社会交换视角的解释  

Servant leadership and team performance:Study on the perspective of social exchange

作　　者：赵红丹[1] 彭正龙[2] 

机构地区：[1]上海大学管理学院 [2]同济大学经济与管理学院

出　　处：《系统工程理论与实践》2013年第10期2524-2532,共9页Systems Engineering-Theory & Practice

基　　金：国家社会科学基金(10BGL033);国家自然科学基金(71001028);教育部博士点专项科研基金(20100072110010)

摘　　要：目前文献中对于服务型领导理论的研究多集中于个体层面,在团队层面将服务型领导对团队绩效的影响过程看成是团队成员间的交换过程.基于社会交换理论探讨了服务型领导对团队绩效的影响机制,尤其是领导成员交换和团队成员交换在其中的中介作用,以及团队差序氛围在其中的调节作用.研究结果发现:服务型领导与团队绩效显著正相关,领导成员交换和团队成员交换在两者之间的关系中起完全中介作用,团队差序氛围对服务型领导与团队绩效之间的关系具有显著的正向调节作用.研究告诉团队领导者,不仅要通过塑造自身的服务型领导风格来实现对团队差序氛围的替代作用,同时还要善于为团队成员营造一种高质量领导成员交换和团队成员交换的感受,从而提高团队绩效.Previous research about servant leadership mainly focuses on the individual level, while the relevant research on the team level is relatively limited. In order to explore the mechanism of servant leadership on team performance, this article based on the social exchange theory, sees the mechanism of servant leadership on team performance as an exchange process among team members, especially the mediating role of leader-member exchange （LMX）, team-member exchange （TMX）, and the moderating role of team chaxu climate. The results of the analysis showed that servant leadership has a positive impact on team performance. There are mediating effects of LMX and TMX between servant leadership and team performance. It also reports that there is a moderating effect of team ehaxu climate between servant leadership and team performance. According to the results, team leaders not only achieve the substitution to team chaxu climate through shaping their own service-oriented leadership style, but also construct the high quality perceptions of LMX and TMX, in order to improve team performance.

关 键 词：服务型领导 团队绩效 领导成员交换 团队成员交换 团队差序氛围 

分 类 号：F271[经济管理—企业管理]