员工-组织关系对组织公民行为的影响研究:一个被调节的双重中介作用模型  

A Study on the Impact of Employee-Organization Relationship on Organizational Citizenship Behavior:A Moderated Dual Mediation Model

作　　者：夏远[1] 闫昊[1] 钟远绩 XIA Yuan;YAN Hao;ZHONG Yuan-ji(College of Arts and Law, University of Science and Technology Beijing, Beijing 100083, China;The School of Economy and Management, Jiangxi University of Science and Technology, Ganzhou 341000, China)

机构地区：[1]北京科技大学文法学院,北京100083 [2]江西理工大学经济管理学院,江西赣州341000

出　　处：《预测》2020年第3期27-34,共8页Forecasting

基　　金：国家自然科学基金资助项目(71772072)。

摘　　要：基于中国文化背景下的员工敬业度和情感承诺为研究视角,本文构建了一个被调节的双重中介作用模型以探讨不同员工-组织关系对组织公民行为的作用机制。以23家企事业单位的39位部门领导及其397名下属员工为调查对象,通过定量分析检验了员工-组织关系对组织公民行为的影响。研究结果表明:过度投资型和相互投资型员工-组织关系对组织公民行为均有显著的正向作用,且过度投资型对组织公民行为的影响比相互投资型更强;员工敬业度和情感承诺中介了过度投资型和相互投资型员工-组织关系对组织公民行为的作用。此外,个体权力距离负向调节了员工-组织关系对员工敬业度和情感承诺的作用。Based on the research perspective of employee engagement and emotional commitment in the context of Chinese culture,this paper constructs a moderated dual mediation model to explore the mechanism of different employee-organization relationship on organizational citizenship behavior.Taking 39 department leaders of 23 enterprises and institutions and their 397 employees as survey objects,the impact of employee-organization relationship on organizational citizenship behavior is examined through quantitative analysis.The research results show that the over investment and mutual investment employee-organization relationships have a significant positive effect on organizational citizenship behavior,and over investment has a stronger impact on organizational citizenship behavior than mutual investment;employee engagement and emotional commitment mediate the effect of over investment and mutual investment employee-organization relationships on organizational citizenship behavior.In addition,individual power distance negatively regulates the effect of employee-organization relationship on employee engagement and emotional commitment.

关 键 词：员工-组织关系 组织公民行为 员工敬业度 情感承诺 权力距离 

分 类 号：F272.92[经济管理—企业管理]