时间压力一致性对员工离职意愿的影响--情绪耗竭的中介作用  

Research on the Influence of Congruence in Time Pressure on Employees' Turnover Intention--Emotional Exhaustion as a Mediator

作　　者：姚柱 张显春[2] YAO Zhu;ZHANG Xian-chun(School of Economics and Management,Tongji University,Shanghai 200092;Tourism Economic Research Center of the Maritime Silk Road,Guilin Tourism University,Guilin 541006)

机构地区：[1]同济大学经济与管理学院,上海200092 [2]桂林旅游学院海上丝绸之路旅游经济研究中心,广西桂林541006

出　　处：《软科学》2020年第9期109-115,共7页Soft Science

基　　金：国家社会科学基金项目(17BJY150);教育部人文社会科学研究青年基金项目(20YJC630042)。

摘　　要：根据员工接到任务时间期限安排的前后,将时间压力划分为预期时间压力和感知时间压力两种类型,并基于心理契约理论,收集了306份问卷,以探讨时间压力一致性对员工离职意愿的作用机制。研究结果发现:与“低低”相比,在“高高”情况下,员工的情绪耗竭和离职意愿均更低;与“低高”相比,在“高低”情况下,员工的离职意愿更低;预期时间压力与感知时间压力越一致,员工的情绪耗竭和离职意愿越低;情绪耗竭在时间压力一致性与离职意愿之间起中介作用。Taking the time when employees receive the assignment as a reference point,this paper divides time pressure into two types:expected time pressure and perceived time pressure.Drawing on the psychological contract theory,it collects 306 questionnaires to explore the influence of congruence in time pressure on employees’ turnover intention.The results show that:emotional exhaustion and turnover intention of employees are lower in "high-high" case than in "low-low" case;the turnover intention of employees is lower in "high-low" case than in "low-high" case;the more congruent the expected time pressure and the perceived time pressure are,the lower the employee’s emotional exhaustion and turnover intention will be.Emotional exhaustion plays mediating role in the relationship between congruence in time pressure and turnover intention.

关 键 词：时间压力 情绪耗竭 离职意愿 心理契约 

分 类 号：F272.92[经济管理—企业管理]