组织支持感对员工进谏行为的影响机制  

The Effect Mechanism between Perceived Organizational Support and Employee Voice Behavior

作　　者：段锦云[1] 田晓明[1] 孔瑜[1] 王先辉[1] 

机构地区：[1]苏州大学教育学院心理学系,苏州215123

出　　处：《心理研究》2011年第2期65-69,共5页Psychological Research

基　　金：国家自然科学基金项目(70902056;70702020);教育部人文社科一般项目;苏州大学"211 工程"三期重点项目

摘　　要：组织支持感(POS)是指员工对所处组织如何看待他们的贡献和关心其幸福感的一般感知,对以变革为导向的员工进谏行为有显著影响。基于Rhoades和Eisenberger的组织支持理论框架,POS为员工进谏行为提供充分的态度准备、充足的情感动力和良好的行为参照,从而促进其进谏行为的产生,即组织支持感不仅可以增强员工的组织承诺、留职意愿和工作卷入程度,提高其工作满意度和角色外工作绩效,而且可以降低其紧张感并减少其退缩行为,进而会影响员工的责任感和义务感,从而引发员工的进谏行为。文章最后对全文做了总结并对未来研究做了展望。Perceived organizational support（POS） suggested that employee form a general perception concerning the degree to which the organization values their contributions and cares about their well-being.It has a significant effect in motivating employees＇ voice behavior which is innovation-oriented.Based on Rhoades and Eisenberger＇s frame of Organizational Support Theory,we found POS provided good attitude preparation,sufficient affective impetus and positive behavior reference.So POS can promote employee＇s voice behavior performance.The effect mechanism of POS and voice is that POS not only can enhance employee＇s organizational commitment,desire to remain with organization and the extent of job involvement;Similarly,POS also improve employee＇s job satisfaction and extra-role performance,but reduce their tension and withdrawal behavior.Thus,employees felt obligation for their organization and provide constructive suggestions.Finally,conclusions are displayed and future studies were discussed as well.

关 键 词：组织支持感 进谏行为 员工-组织关系 组织承诺 工作卷入 

分 类 号：F272.92[经济管理—企业管理]